I am having ICICI bank credit card bearing no. 5239511244397004. Today at 8.47 am (09/03/2013) I got 3 messages on my mobile (credit card purchase alert) with details
Massages 1 – Tranx of USD 6.43 using credit card 5xxx7004 is made at hyatt place #10 on 09-Mar-13. Avbl Cr lmt :INR 70,447,41. Total credit lmt : INR 72000(8.47 am 09/03/2013)
Massages 2 – Dear Customer, Tranx of USD 6.43 using credit card 5xxx7004 is made at hyatt place #10 dated 09-Mar-13 has been reversed. Avbl Cr lmt :INR 70,797,91. (8.47 am 09/03/2013)
Massages 3 – Tranx of USD 125.00 using credit card 5xxx7004 is made at FACEBOOK.COM*CR on 09-Mar-13. Avbl Cr lmt :INR 63,984.16. Total credit lmt : INR 72000(8.47 am 09/03/2013)
Unfortunately I never used my card for that shopping at that moment and before 20 days. I don’t have any idea who did the shopping by using my card. I have been using this card for the last 5 year without any problem. It looks like fraudulent transaction and my card has been hacked by somebody. Even if I am using 2nd authentication screen (password protect) for any purchase, my card has been hacked. Already I have blocked the credit card at 9.13 am . I have neither shared credit card information with anyone a password. Already I have filed complaint to bank through customer care. I am not in a position to repay this amount which is not done by me. Please guide me how I can get help in this regard to waive this purchase amount by the bank. I’M awaiting your positive response from your side.
Thanks & regards,
ARKharat
+917588285485
Pune
Submitted by: A R Kharat on March 9, 2013
Massages 1 – Tranx of USD 6.43 using credit card 5xxx7004 is made at hyatt place #10 on 09-Mar-13. Avbl Cr lmt :INR 70,447,41. Total credit lmt : INR 72000(8.47 am 09/03/2013)
Massages 2 – Dear Customer, Tranx of USD 6.43 using credit card 5xxx7004 is made at hyatt place #10 dated 09-Mar-13 has been reversed. Avbl Cr lmt :INR 70,797,91. (8.47 am 09/03/2013)
Massages 3 – Tranx of USD 125.00 using credit card 5xxx7004 is made at FACEBOOK.COM*CR on 09-Mar-13. Avbl Cr lmt :INR 63,984.16. Total credit lmt : INR 72000(8.47 am 09/03/2013)
Unfortunately I never used my card for that shopping at that moment and before 20 days. I don’t have any idea who did the shopping by using my card. I have been using this card for the last 5 year without any problem. It looks like fraudulent transaction and my card has been hacked by somebody. Even if I am using 2nd authentication screen (password protect) for any purchase, my card has been hacked. Already I have blocked the credit card at 9.13 am . I have neither shared credit card information with anyone a password. Already I have filed complaint to bank through customer care. I am not in a position to repay this amount which is not done by me. Please guide me how I can get help in this regard to waive this purchase amount by the bank. I’M awaiting your positive response from your side.
Thanks & regards,
ARKharat
+917588285485
Pune
Submitted by: A R Kharat on March 9, 2013
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