Dear sir,
Reliance communication was offering me My roam plan on 1st Feb 2013 which was suppose to be activated with immediate effect within 48 hrs of communication but fact is that they have not activated the plan as on today. in fact i got a text message from 59111 on 2nd feb that issue has been resolved from their end.Sir you are only last hope to fight against reliance communication. Below mentioned is their email reply on 2nd Feb 2013.
From: customercare@relianceada.com [mailto:customercare@relianceada.com]
Sent: Saturday, February 02, 2013 11:20 AM
To: naresh
Subject: RE:'Reliance=011-718-819' Reference to your email
Dear Mr. Naresh,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding service issue.
We regret for the inconvenience caused in this regard.
Kindly be assured that your concern is our priority and we have already registered your complaint vide Service Request ID: 197396578 and the same will be resolved within 2 days from the date of registration. So, we kindly request you to wait till the process completes and reconsider your decision to exit from our services and give us an opportunity to resolve your issue.
Your co-operation and patience in this regard will be highly appreciated.
Thank you for choosing Reliance, India's No.1 Network.
Warm regards,
Pranay
Officer - Customer Care
Reliance Communications Limited.
For further details, you may contact us via:
Web-site www.rcom.co.in
Email ID customercare@relianceada.com
Submitted by: Naresh Kulkarni on Feb 8, 2013
Reliance communication was offering me My roam plan on 1st Feb 2013 which was suppose to be activated with immediate effect within 48 hrs of communication but fact is that they have not activated the plan as on today. in fact i got a text message from 59111 on 2nd feb that issue has been resolved from their end.Sir you are only last hope to fight against reliance communication. Below mentioned is their email reply on 2nd Feb 2013.
From: customercare@relianceada.com [mailto:customercare@relianceada.com]
Sent: Saturday, February 02, 2013 11:20 AM
To: naresh
Subject: RE:'Reliance=011-718-819' Reference to your email
Dear Mr. Naresh,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding service issue.
We regret for the inconvenience caused in this regard.
Kindly be assured that your concern is our priority and we have already registered your complaint vide Service Request ID: 197396578 and the same will be resolved within 2 days from the date of registration. So, we kindly request you to wait till the process completes and reconsider your decision to exit from our services and give us an opportunity to resolve your issue.
Your co-operation and patience in this regard will be highly appreciated.
Thank you for choosing Reliance, India's No.1 Network.
Warm regards,
Pranay
Officer - Customer Care
Reliance Communications Limited.
For further details, you may contact us via:
Web-site www.rcom.co.in
Email ID customercare@relianceada.com
Submitted by: Naresh Kulkarni on Feb 8, 2013
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