Complaint about Sony LCD TV (Model- BX300), Complaint No- 012659329

Dear Sir/Madam,

I bought a Sony LCD TV on 26/10/2011. The product is under warranty and it had problem with it's picture and voice clearity. We called the company customer care twice. But The problem is unsolved with the company representative. We asked them to replace our product. But neither they are changing our product nor solving the problem with the product.Now they have stopped listening to our complaint. I complaint three times to the company customer care. My details of complaint number registered with the company are-( Date- 07/04/12, complaint no- 9817193, Date-24/05/12, complaint no- 1020500, Date- 30/12/12, complaint no- 012659329). The service center address of the company is- Joly Electronics, 1177, Main Road, Karampura, New delhi. The Sony Customer Care contact number is - 18001037799.

It is requested that you look into the matter and help me in solving my problem..

Submitted by: Sunil Kumar on Jan 28, 2013

Posted in: Electronics and Gadgets