Grahak Seva Kendra

Saturday, June 1, 2013

Vodafone deducting my mobile balance by activating services

Vodafone Service is automatically getting activated on my number.

I am getting some message on my mobile screen which deducting my money. I called to customer care and the executive told me that Vodafone flash message service is activated and executive told me that I have used net that’s why this deduction is happening, even my Vodafone live service is deactivated and I have not used internet and I have not activated any flash service.

VODAFONE CUSTOMER CARE IS SIMPLY USELESS and they are making money by FRAUDING PEOPLE.

Regards

Mohit

9999487746

Submitted by: Mohit on June 1, 2013

Datawind not providing my refund

Now its all over about Datawind. On 23rd may i started a complaint in grahak seva.The Datawind official response said that my query has forwarded to the concern department and my query will be solved as soon as possible. But till 29th may there was no action taken for my refund by them. I tried to contact them via email but no response from their side.They have provided me a wrong awb number ofblue dart(69000498663).

If i use my order number as a reference number (*PME1F3D3CE46*) to track my courier its showing information of different person though the order was mine.It seems that they have given device of my money to their relative living in Amritsar named Ankush. A have the proof of DD sent to you.All the emails are saved in my inbox.They offered me Ubislate7ci with extra payment of 500/- I accepted the offer 4 months back. But i don't have any faith on you.Waiting since 1 year for a 3rd class device which is having a lot of problems in software and hardware too.As i am astudent i have a lot of value for thismoney.Want my money back as soon as possible.

Submitted by: Anup hiwarkar on May 30, 2013

DND / Receiving promo SMS

Dear Sir / Ma'am,

i am receiving promo sms even after activating dnd. Requesting to kindly do the needful. My Phone No. is +918-796-003536. I am receiving sms from +919-717-935885 / +917-503-234406 regarding lottery.

Submitted by: Bhausaheb Narawade on May 30, 2013

UNAUTHORISED POSSESSION

THERE IS TWO BUILDERS IN MY AREA THEY HAVE CAPTURED 50% OF 60FEET ROAD WITH THEIR MATERIAL LIKE DUST,BRICKS,AND MANY MORE THINGS,MY ADDRESS IS HOUSE NO.221,F12,MOLAR BAND 3RD 60 FEET ROAD BADARPUR NEW DELHI 110044,

BUILDERS NAME ARE:GULSHAN CHAWLA AND JAYCHAND SHARMA.

Submitted by: RAVI TYAGI on May 30, 2013

Do't give me subsidies Gas cylinder

Sir my Connection No. is 41477 and Vijayant Gas Service (indian oil)Meerut is our distributer. distributer is insisting me to take non-subsidies cylender but i have more then 10 years old connection and i have only one conection.

Submitted by: Meena Devi on May 29, 2013

Money transaction problem with union bank

Am kamalesh, i have saving account in union bank -ghosi , i have deposit the amount of 10000/- on 28/02/2013 from union bank- NIT Faridabad branch. After one month its automatically removed from my account with out any reason. My. A/C no - 359802011000448.

Kindly help me to get my money back to my account.

Regards,
Kamalesh

Submitted by: Kamalesh on May 29, 2013

Fraudulent claims by Sony Xperia

I recently purchased a Sony Xperia L on the 25th of May 2013 from the mobile store in Ambience mall, Vasant Kunj. On the same day there was an advertisement on the fifth page of Hindustan Times which said that any Airtel customer buying an xperia L would be given 1GB data free for a month and on payment of Rs 500, the same would be enhanced to 5GB for 3 months.

After buying the phone and being an Airtel customer I was hoping to see the immediate activation of the same offer. However it did not happen. The next day I spent calling up the customer care centres of Airtel and 'The mobile store' and I was shocked to know that neither of them were even aware of the mentioned offer. what was more shocking was the nonchalant and callous attitude of the Xperia customer executives who barely made an effort to even understand the issue. I spoke to Rajeev Sharma first who promised a call back in 2 hours...did not happen. Then I spoke to Vinod who gave a ticket ID 94997028 and also promised a call back by Monday morning...did not happen. Today i.e. Monday noon I spoke to Utsav who promised a call back within one hour...did not happen. All three mentioned of a senior named Lalit Tekwani who was supposed to call...NEVER HAPPENED.

This is either a case of a fraudulent advertisement in a leading newspaper or a case of gross mis-communication with the participating partners. Either case, the customer should not be bearing the brunt.

Submitted by: Ajay Chacko on May 29, 2013

Deduction of money by Reliance company

I have got reliance gsm connection.And i have got that 1Paisa per sms plan on my phone due to which my local and national sms are of 1Paisa per sms. but my complaint is that: This month the company activated my 1paisa sms plan(as usual) on 25th may 2013 i.e ther deducted Rs26 from my balance for making it 1paisa plan, but they deducted the amount only but did not activated sms pack due to this my local sms deduction was Rs.1 per sms and national sms deduction was Rs 1.5 per sms i complaint about that in customer care but the people there did not respond rather they deducted Rs.13 more from my account on 26th may 2013.

I again complaint to revert back my at least one of the balance either Rs.26 or R13. and i told them if they will not do this i will complain in grahak seva. then they returned my Rs.13 back. but today on 29th may 2013 i got my phone recharged from 222 full talktime again on the trust that the company will not create any problem again in my sms pack, but they again started it, my sms deduction just after my recharge was Re.1. and when i called customer care they talk to me badly and said that we have not deducted any amount of Rs.26 and Rs.13 earlier also. and when i asked that why are u deducting Re.1 for my local sms as well as national sms even if u have charged Rs.26 (which they are denying) then they said they are not going to help me for that.

sir/mam u r my last hope please help me as soon as possible.

Submitted by: karuna sharma on May 29, 2013

Tata docomo GPRS problem and misbehave by customer care staff

Mere sath misbehave hua aur mera gprs nahi chal raha hai 9412679144

Submitted by: Vivek goel on May 28, 2013

Complaint against Faustine Computer Academics: not conducting lectures since 1 yr

Complaint Against: Faustine Computer Academics

Contact Details:
Chetan Prasad: 9594729268,
Jinesh Nandu:9322005111,
Kamini Prasad :9870892613

Your Complaint Description:
• avoid to talk on phone or meet personally,
• not receiving any call after trying many times,
• just blame each other among themselves,
• not informing about lectures,
• not informing about new location of class,
• don’t take any kind of responsibility
• even not returning fees

Classes Address: (OLD)
Faustine Computer Academics
Shop no.119/120,
Yashwant Shopping Center,
Carter Roadno.1.
Borivali (E)
mumbai-400066.

now shifted to :
Shop no:10 Suryadarshan building,
cater Road no- 3,
next to saidham,Borivali (E).

pls help me...........

Submitted by:Nidhi Gajera on May 28, 2013

Cheated by indian health organization

Recently(on 11th may 2013) I got call from iho sales representetive, they desribed about health plan which I purchased on same day 11 th may 2013 by swippng my hdfc debit card. But after purchasing it I found that I was cheated on following aspects 1. They swipped my card for 12499 rs for policy of 5 members, but I recieved actual policy only for 4 membors worth 10000 rs. 2. They said it is going to be EMI based payment where money will be deducted on mothly basis, but in actual I found out that they deducte all money at once from my account. 3.

On call they said that they cover all doctors but. Actual when I recieved a welcomekit it says that they only cover doctors which are registered with there panel. 4. On call they also mentioned that I can cancel this policy within 30 days and I will get money immidiatly back, but now when I asked for cancellation they said that they will call me within 14 days and will just descuss on it and they will decide themself whether to return my money back or not. 5. In and all I was promised so many things by their sells representative but in actually policy had not at all those benifits promised on call.

Submitted by: Atmaram Raghunath Naik on May 28, 2013

Wrong Product Delivered by Times Internet Shopping

This is with regards to the online shopping order processed through http://shopping.indiatimes.com/.
Place order #3002164247 through https://shopping.indiatimes.com/ on Mar 29, 2013 10:23 PM .
Product Ordered:-B1629310 - Philips Induction Cook Top - HD4938 Product Received-HD4928.
Wrong Product Delivery on 6th April and delivered product is much cheaper.

Following with them from last 8 weeks, not responding, cheating customers. Case Id. 788514 logged on their online portal on 6th April and called their customer care 5-6 times, till now they have not taken any action, apart from giving assurance.

Submitted by: Nigam Yadav on May 28, 2013

Balance deduction by Idea

In my number 9165914302 on 26-05-2013 Rs. 10 had been deducted by the company saying that I have downloaded the value pack. Sir I am using 1gb gprs plan for 30 days since 22-05-2013 and the remaining data is 600mb. When I called customer care and told to refund the amount they said that it is not possible because you have downloaded the value pack. But I have not downloaded such content they are saying I was just browsing a wapsite on my laptop.

Submitted by: sushant peter on May 27, 2013

Poor tata docomo gsm network

Dear sar, Main Tata Docomo GSM Upovokta. Last 4Mahine se Network problem ho raha hain. Care ko bola to wo log boli sim change karlo thik ho jayega. Unki mutabik maine usi number ka new sim liya. Phir v wohi problem. Main dubara call kiya to wo bolta, mari areya gaon ka vag main parta. Wo log kuch nahi kar payenge. Mara shikayet a ki kiya hum gaon k log free main baat karte? kiya hum call k liye recharge nahi karte? Network ka bohut problem hain. Net open nahi hota, kisine call karta to bara bar call nahi lagta. Plz sar kuch kijiye plz....plz....plz.

Submitted by: Sudip Bakchi on May 27, 2013

TATA DOCOMO REMAINING BALANCE NOT REFUNDED 90 RUPEES

15 min back at around 5:00 pm 120 rs was deducted from my NO-9035760382, call rep, they refunded 30 bucks, but than my call was transferred to supervisor which was never answered.

tried to register complain, n web page did not allowed, even after i registered,

Submitted by: pronab karmakar on May 26, 2013

Not got the Passport

My self Aman Agarwal, i have registered an application for new passport on 20th march, 2013 and my police verification is also completed on 9th april, 2013, but till 26th may, 2013 i have not recieved my passport it was near about 60 days from the date of application submitted, plz help me out ...

Submitted by: AMAN AGARWAL on May 26, 2013

BSNL deduct my rs 30

my bsnl prepaid no-8763787948
bsnl company deduct rs-30 per month with out my permission
please refund my amount & stop my deduct amount in my mobile

Submitted by: sunita kumari nayak on May 25, 2013

Reliance Broadband sent me a legal notice

I have taken Reliance BroadBand connection in last year.
I disconnected the connection from last year.But i got legal notice that i have to pay Rs6031.00 immediatly.They are not inform me why i have to pay such amount.

Submitted by: Ajay Kumar Prusty on May 24, 2013

Non Delivery of goods worth Rs 26631/-

Dear, As I have ordered Lloyd FLS19A5C 1.5 Ton Split AC worth Rs 26631/- with shopping.indiatimes.com on 31st March, 2013 wide order No:3002172155, I filed complaint with Shopping.indiatimes.com wide case ID 8112332 Order No:3002172155 for non delivery issue after 20 days, Even after reporting this complaint after 55 days of time, I dint get delivery of the product. It is an inordinate delay , even after daily follow up, i didnt recieive any sigle call to inquring about the issue, or not get any satisfactorily justified reason., always telly excutive says that they have deliver the product to wrong person and they have mailed to supplier, and thay are trying to deliver the goods fast.

Now i Just want my money back.

pls help to keep me out of this.

Regards, Nirav Gusai
11/12, ODHAV RESIDANCY,
NEAR LILIASHAH KUTIYA AREA
ADIPUR, GUJARAT 370205
INDIA 9687655908/9428473411

Submitted by: GUSAI NIRAV NAVINGIRI on May 24, 2013

Flipkarts pendrive is not working

From flipkart.com I had buy a HP pendrive & memorycard of tracend bu
Both gadgets are not working.. so I called to fliflipkart.com to re placement my product but they are telling v cant pickup ur product from ur place.

Submitted by: ravi kumar karampuri on May 24, 2013

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